A salesperson wishing to shift or redirect the topic of discussion should use which of the following types of questions?
A) Evaluative
B) Reactive
C) Probing
D) Tactical
E) None of the above

Question

Quizplus · Accepted Answer

Tactical questions are used to shift or redirect the topic of discussion. They are specifically designed to move the conversation to a new area of interest. Probing questions seek to gain additional information about a topic, while evaluative questions are used to assess or judge a situation. Reactive questions are used to respond to something that has already been said. Therefore, the best choice for this scenario is D - Tactical questions.

A Salesperson Wishing to Shift or Redirect the Topic of Discussion