You Have Been Asked to Develop a New Process for Handling

You have been asked to develop a new process for handling patient records. You'd like to convene a task force to design an ideal system. Based on the Hoy-Tarter Model of Shared Decision Making, you should seek out people who ___________________.

A) oppose the change and people who are in favor of the change
B) know a lot about patient records and people who know very little about patient records
C) have a personal stake in the outcome and expertise on the topic
D) are new to the organization as well as people who work outside the organization