The nurse says that your lab results look okay, but she seems worried and she looks you in the eye a little longer than usual with an expression that seems to convey concern. The idea that we pay attention both to what people say and how they behave is called:
A) Content-level meaning
B) The perceptual impact hypothesis
C) The relational approach
D) Relational-level meaning

Question

Quizplus · Accepted Answer

Relational messages are often conveyed implicitly, as by considering how something is said, who says it and when, and what they do not say.

The Nurse Says That Your Lab Results Look Okay, but She