OE is:
A) a continuous improvement process.
B) when the word customer is preferred over guest.
C) a concept that's goal is to ensure continuous quality improvement of product more than service.
D) All of the above.
E) Both a and c
Correct Answer:
Verified
Q17: Formal groups are work groups:
A) established outside
Q18: Groups that are more social by nature
Q19: There are four steps to take at
Q20: The first step in coaching is to:
A)
Q21: Characteristics of successful teams include all of
Q23: Which of the following is not one
Q24: As known and is taught today in
Q25: A process involving observation of employee performance
Q26: The word TEAM stands for:
A) together everyone
Q27: Which of the following is the last
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