Bonnie doesn't want to learn the new computer software system at work because it will require a great deal of effort. She doesn't feel comfortable, however, telling her boss directly that she won't learn the software, because that might get her fired. Instead, she pretends to try to learn the software but never seems to grasp how to use it. She hopes that eventually she'll be given duties that won't require using the software because teaching her the software is just too labor intensive and time consuming for other workers. This is an example of
A) a defiance strategy
B) a resistance strategy
C) a strategic stupidity strategy
D) both b and c

Question

Quizplus · Accepted Answer

Bonnie's actions are an example of a resistance strategy because she is passively resisting the change by pretending to learn the software without actually doing so. It is also an example of a strategic stupidity strategy because she is pretending not to understand the software, hoping to avoid the task altogether. Both strategies are used to resist changes or demands in the workplace without direct confrontation.

Bonnie Doesn't Want to Learn the New Computer Software System