John has been called in as a third party to negotiate a solution between management and labor at AM Company. Although both parties recognize the role of John as a third party, John does not have the right to impose a decision on them. Rather, his main role is to bring the two parties together by facilitating communication between them. It might be said that John is acting as a(n):

Question

Quizplus · Accepted Answer

John is acting as a mediator because his role is to facilitate communication between the two parties without having the authority to impose a decision on them. Mediators help parties find a mutually acceptable solution but do not make decisions for them.

John Has Been Called in as a Third Party to Negotiate