Hovland's research revealed that under normal circumstances, where all aspects of the communication environment could not be equal, the mass media's ability to change people's attitudes and behaviors on controversial issues was

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Hovland's research indicated that the mass media's ability to change people's attitudes and behaviors on controversial issues was minimal under normal circumstances, where not all aspects of the communication environment could be controlled or equal.

Hovland's Research Revealed That Under Normal Circumstances, Where All Aspects