Perrow referred to the inevitable mishaps which occur in a complex, modern technological society as:

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Perrow coined the term "normal accidents" to describe the inherent unpredictability and complexity of modern technological systems, which make accidents inevitable. These accidents are not caused by any single error or individual, but rather are a result of the interactions between multiple factors and components in the system.

Perrow Referred to the Inevitable Mishaps Which Occur in a Complex