A chief nursing officer (CNO)wishes to integrate the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)model of teamwork training into the hospital where the CNO works.The first action by the CNO should be to:

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The first phase of teamwork training should be to conduct a preassessment to determine the facility's readiness to change.Using the TeamSTEPPS program, this occurs in phase 1.Designing training for selected onsite trainers would be part of phase 2, in which members are trained.Because the CNO has already decided on a specific model to use, this means that investigating specific training models has already been done.After the CNO determines readiness, phase 2 consists of a "train the trainer" approach, which is then implemented in identified high-risk areas first.This is part of phase 3.

A Chief Nursing Officer (CNO)wishes to Integrate the Team Strategies