An effective communication should utilize two-way active listening.
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Q8: Ineffective communication involves all of the following,
Q9: The three major uses for questions include:
A)
Q10: Types of questions include:
A) direct
B) double
C) open
D)
Q11: A skilled group facilitator should not confront
Q12: Basic communication skills form the foundation for
Q14: Effective reflection involves the ability to describe
Q15: When reflecting, you should avoid naming the
Q16: One use for questions is to pinpoint
Q17: One type of question is a double
Q18: There is no such thing as an
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