Which one of the following is the least likely to contribute to the success of an e-business?
A) minimize the opportunity for customers to telephone the company.
B) reveal very little information to customers about the progress of their orders.
C) develop a global presence.
D) decide whether to be bricks or clicks.

Question

Quizplus · Accepted Answer

Minimizing the opportunity for customers to telephone the company can lead to frustration and dissatisfaction among customers, which can negatively impact the success of the e-business. Providing good customer service and support is important for the success of any business, including e-businesses.

Which One of the Following Is the Least Likely to Contribute