Under a balanced scorecard system, compensation is based on
A) achieving all the factors in the balanced scorecard.
B) financial goals and customer service goals.
C) financial goals and internal process goals.
D) learning and growth goals and internal process goals.

Question

Quizplus · Accepted Answer

The balanced scorecard system evaluates performance based on a broad range of factors including financial goals, customer service goals, internal process goals, and learning and growth goals. Compensation under this system is based on achieving a balanced performance across all these areas, not just a subset.

Under a Balanced Scorecard System, Compensation Is Based on