The layperson is likely to use more empathy than sympathy in understanding the situation.

Question

Quizplus · Accepted Answer

Empathy involves putting oneself in another's shoes to understand their feelings and perspective, while sympathy involves feeling pity or sorrow for someone's situation. Laypeople might often use sympathy to acknowledge someone's hardship without fully immersing themselves in the emotional experience, making sympathy more commonly used than empathy in general understanding.

The Layperson Is Likely to Use More Empathy Than Sympathy