Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals.
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Q1: An organization's mission describes its reason for
Q2: Tactical goals and plans are the responsibility
Q5: Goals specify today's means; plans specify future
Q7: Operational planning specifies plans for department managers,
Q10: Planning cannot tame a turbulent environment.
Q12: Goals and plans provide a sense of
Q14: Goals are typically stated in quantitative terms.
Q18: A visual representation of the key drivers
Q20: Top managers make the broad strategic plan
Q21: In step 1 of Management By Objectives,
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