Managers spend 80 percent of every working day doing desk work.
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Q7: The process by which information is exchanged
Q8: By selecting rich channels, managers can communicate
Q9: Routine messages tend to be simple and
Q10: The process of encoding, the selection of
Q11: Face-to-face discussion is the richest communication channel
Q13: For most women, talk is primarily a
Q14: Communication is the process by which information
Q15: Channel richness is the number of cues
Q16: Research has shown that communication channels differ
Q17: About 80 percent of communication occurs nonverbally.
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