
Callaway Golf Co.
Callaway Golf Co. has long been a leader in women's golf equipment, but it wanted to expand its lead in this growing sector of the market. While Callaway's technical people knew what could be done with design, they did not know exactly what women wanted in their clubs. Callaway management decided what it needed to do was to bring the technicians and women golfers together. Beginning about three years ago, Callaway sent a team of researchers, designers, and golf pros out to visit with 40 women golfers of various abilities in locations from California to Florida. In selecting the golfers to study, Callaway decided to focus on women who were just beginning to play, as well as, experienced, competitive golfers who wanted to own the latest equipment. Callaway management felt that these two extreme groups of golfers had been overlooked by golf club manufacturers. Further, Callaway felt that if enough could be learned about these two groups, then the company would also learn enough to serve the rest of the women golfer market. Basically, the research team observed the women playing golf and listened to their comments and concerns. The information gathered by this research team was built into every aspect of the design of a new golf club, including the feel of the club, the length of the club shaft and size of the club head, and the weight of the club. When prototypes of the new clubs were completed, they were sent to the women golfers to get their feedback. That feedback was then used to refine the club design. This process went on until the women said the new clubs greatly enhanced their game. The entire process from original prototype to final product took a little less than one year.
-Refer to Callaway Golf Co.When Callaway researchers asked questions like "Now that you have played with the new club,how likely would you say you would be to buy it?" they asked golfers to respond on the following scale: 1 = would definitely not buy it 2 = would probably not buy it 3 = might or might not buy it 4 = would probably buy it
5 = would definitely buy it.What type of question is this?
A) Scaled response
B) Limited response
C) Dichotomous
D) Open-ended
E) Multiple answer
Correct Answer:
Verified
Q166: Callaway Golf Co.
Callaway Golf Co. has long
Q168: Callaway Golf Co.
Callaway Golf Co. has long
Q174: Explain how researchers conduct an experiment and
Q182: Any time a sample is used in
Q185: What is a marketing research aggregator? Discuss
Q197: Identify the four types of observation research
Q198: Name two advantages and two disadvantages of
Q199: Describe survey research and explain how it
Q202: Discuss the advantages of Internet surveys.
Q204: What is scanner-based research? What two companies
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents