Question 1

_____ integration is the ability of two or more companies to develop social connections that serve to guide their interactions when working together.

Accepted Answer

This is the definition of relationship integration.

Question 2

The connected chain of all of the business entities,both internal and external to the company,that perform or support the logistics function is known as the:

Accepted Answer

A company's supply chain includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers (point of origin)to the ultimate customer (point of consumption).

Question 3

_____ occurs when all the firms and business units participating in the supply chain appear as though they are reading from the same script.

Accepted Answer

Supply chain integration occurs when multiple firms in a supply chain coordinate their activities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer.

Question 4

_____ integration requires firms within a supply chain to link seamlessly so that they can streamline work processes and thereby provide smooth,high-quality customer experiences.

Accepted Answer

To provide a seamless and satisfying customer experience,everyone working within the firm must be "on the same page" in terms of daily operations.

Question 5

When the Boeing Co.announced it would delay the introduction of its new 787,the CEO blamed the problem on the company's supply chain.Airplanes use thousands of individual parts,and in an attempt to relieve the smaller,individual supply chain quandary,Boeing used major suppliers to construct large pieces of the plane.Boeing would have benefited from more _____ integration.

Accepted Answer

Supply chain integration occurs when multiple firms in a supply chain coordinate their activities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer.

Question 6

Peachtree Windows does not make a window until an order is received.It can promise delivery in five working days because of the excellent relationships it has established with its suppliers.The partnering relationship that Peachtree Windows has established with its suppliers indicates the use of:

Accepted Answer

Supply chain management coordinates and integrates all the activities from raw materials to product consumption.

Question 7

Which of the following is a key principle of supply chain management that means multiple firms work together to perform tasks as a single unified system rather than as several individual companies acting in isolation?

Accepted Answer

This describes a systems approach.

Question 8

By achieving _____ integration across their supply chains,firms can gain the information needed to execute short-term and long-term planning,and thereby make better operational decisions.

Accepted Answer

Technology and planning integration is the creation and maintenance of information technology systems that connect managers across and through the firms in the supply chain,with the goal of supporting supply chain activities that best satisfy customer demands.

Question 9

A large automotive after-market business wanted to improve its current situation,which is characterized by excessive inventory,incomplete information,high logistics costs,slow reactions to environmental change,and lost profits at the retail level.Would supply chain management be of any help to the business?

Accepted Answer

The correct answer contains the definition of supply chain management.

Question 10

For true supplier integration to occur,all of the following must occur EXCEPT:

Accepted Answer

In earlier days,standardized products were "pushed" down through the supply channel to the consumer,but now the system relies on customers to "pull" the product through the channel.

Question 11

Through the use of automatic shipping notices,Ace Hardware is effective at removing unnecessary costs from its supply chain.According to a VP of inventory for the retailer,"Information gathering that used to take three or four phone calls now is available immediately." This is an example of the use of _____ integration.

Accepted Answer

By achieving technology and planning integration across their supply chains,firms can gain the information needed to execute short-term and long-term planning.The process is the creation and maintenance of information technology systems that connect managers across and through the firms in the supply chain,with the goal of supporting supply chain activities that best satisfy customer demands.

Question 12

All of the following accurately describe supply chain management EXCEPT:

Accepted Answer

In earlier days,standardized products were "pushed" down through the supply channel to the consumer,but now the system relies on customers to "pull" the product through the channel.

Question 13

Sobha Developers is the only company in India and possibly the world that manufactures almost everything that goes into its buildings.It is this backward integration that gives Sobha absolute control over quality at every level.Sobha has the highest possible _____ integration.

Accepted Answer

Internal operations integration is the result of capabilities developed toward the goal of linking internally performed work into a seamless process that stretches across functional and departmental boundaries.

Question 14

Which of the following is an example of one of the six types of integration that are sought by firms interested in providing top-level service to their customers?

Accepted Answer

The six types of integration are relationship integration,measurement integration,technology and planning integration,material and service supplier integration,internal operations integration,and customer integration.

Question 15

Food producers love big boxes because they serve as billboards on store shelves.Walmart wants to change this practice and promises suppliers that their shelf spaces won't shrink even if their boxes do.As a result,some of its vendors have reengineered their packaging.This is an example of _____ integration.

Accepted Answer

Both the retailer and its suppliers have a common vision of the total value creation process.

Question 16

In terms of firm-to-firm social interactions,_____ integration provides important benefits.

Accepted Answer

Relationship integration provides benefits to firms regarding their social interactions with one another.

Question 17

All of the following are benefits of supply chain management EXCEPT:

Accepted Answer

Cash flow would likely be increased due to higher revenues.

Question 18

Nabisco has reduced product inventory requirements from 49 days to 22 days.This frees up cash and warehouse space,adding flexibility to the plant.This seamless linking of Nabisco's strategic business units is accomplished through _____ integration.

Accepted Answer

Internal operations integration is the result of capabilities developed toward the goal of linking internally performed work into a seamless process that stretches across functional and departmental boundaries.

Question 19

Which type of integration implies the performance assessment of the supply chain should be taken as a whole while also holding each member of the supply chain accountable for meeting its own goals?

Accepted Answer

Measurement integration reflects the idea that performance assessments should assess the performance of the supply chain as a whole while holding each individual firm or business unit accountable for meeting its own goals.

Question 20

_____ coordinates and integrates all of the activities performed by channel members into a seamless process,from the source to the point of consumption,resulting in enhanced customer and economic value.

Accepted Answer

This is the definition of supply chain management.

Quiz 14: Supply Chain Management

_____ integration is the ability of two or more companies to develop social connections that serve to guide their interactions when working together.

The connected chain of all of the business entities,both internal and external to the company,that perform or support the logistics function is known as the:

_____ occurs when all the firms and business units participating in the supply chain appear as though they are reading from the same script.

_____ integration requires firms within a supply chain to link seamlessly so that they can streamline work processes and thereby provide smooth,high-quality customer experiences.

Peachtree Windows does not make a window until an order is received.It can promise delivery in five working days because of the excellent relationships it has established with its suppliers.The partnering relationship that Peachtree Windows has established with its suppliers indicates the use of:

Which of the following is a key principle of supply chain management that means multiple firms work together to perform tasks as a single unified system rather than as several individual companies acting in isolation?

By achieving _____ integration across their supply chains,firms can gain the information needed to execute short-term and long-term planning,and thereby make better operational decisions.

For true supplier integration to occur,all of the following must occur EXCEPT:

All of the following accurately describe supply chain management EXCEPT:

Sobha Developers is the only company in India and possibly the world that manufactures almost everything that goes into its buildings.It is this backward integration that gives Sobha absolute control over quality at every level.Sobha has the highest possible _____ integration.

Which of the following is an example of one of the six types of integration that are sought by firms interested in providing top-level service to their customers?

In terms of firm-to-firm social interactions,_____ integration provides important benefits.

All of the following are benefits of supply chain management EXCEPT:

Nabisco has reduced product inventory requirements from 49 days to 22 days.This frees up cash and warehouse space,adding flexibility to the plant.This seamless linking of Nabisco's strategic business units is accomplished through _____ integration.

Which type of integration implies the performance assessment of the supply chain should be taken as a whole while also holding each member of the supply chain accountable for meeting its own goals?

_____ coordinates and integrates all of the activities performed by channel members into a seamless process,from the source to the point of consumption,resulting in enhanced customer and economic value.