If a company wishes to maintain its basic functional structure, but is having difficulty coordinating across departments because of growth, what should it do?
A) It should install horizontal linkages.
B) It should realize that the functional structure cannot work and replace it with a matrix structure.
C) It may find it necessary to abolish liaison roles.
D) It can profit most by adding more functional departments.

Question

Quizplus · Accepted Answer

Installing horizontal linkages, such as cross-functional teams and task forces, can improve coordination and communication across departments while still maintaining the basic functional structure. Abolishing liaison roles or adding more functional departments may not address the root cause of the coordination difficulties, while replacing the structure entirely with a matrix structure may be a drastic and unnecessary change.

If a Company Wishes to Maintain Its Basic Functional Structure