Businesses are using social media in new ways to communicate. Passengers using the services of Delta can buy tickets on Delta's Facebook page. This is a change in _____ systems.
A) transaction-processing
B) management information
C) expert
D) decision support
E) integrated

Question

Quizplus · Accepted Answer

Transaction-processing systems (TPSs) are applications of information processing for basic day-to-day business transactions. Customer order taking by online retailers, approval of claims at insurance companies, receipt and confirmation of reservations by airlines, payroll processing and bill payment at almost every company-all are routine business processes.

Businesses Are Using Social Media in New Ways to Communicate