Atmospherics, time and timing, and conditions are situational influences on consumer behavior.
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Q3: The core concept of consumer behavior is
Q4: Value is a personal assessment of the
Q5: A CRM system allows a firm to
Q6: In the value equation, sacrifice includes things
Q7: Internal influences on the consumption process include
Q9: Value equals what you get minus what
Q11: Individual differences are characteristic traits of individuals,
Q13: Two types of value are primary value
Q15: The presence of music in an environment
Q18: Internal influences include the social and cultural
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