What should you do if the computer system goes down?
A)Cancel all patient appointments until the system is up and running.
B)Ask patients to wait in the reception area until the system is up and running.
C)Use the "honor system"-upon completion of treatment,ask patients to return to the office at their earliest convenience to complete the transaction (schedule appointments,pay for services rendered,etc. ).
D)Record transactions in a daily journal,and enter the data when the system is up and running.

Question

Quizplus · Accepted Answer

Recording transactions in a daily journal and entering the data when the system is up and running is the best option. This ensures that the practice does not lose important information about patient appointments and treatments. Canceling appointments or asking patients to wait may cause inconvenience and rescheduling of appointments, while using the "honor system" could result in errors and financial discrepancies.

What Should You Do If the Computer System Goes Down