In the chapter opening vignette "Managing Human Resources at Frito-Lay", the performance criteria initially used to measure the success of route sales representatives were solely:
A) input-based
B) trait-based
C) results-based
D) behavioral-based
E) environmental-based

Question

Quizplus · Accepted Answer

The vignette states that the performance criteria used to measure the success of route sales representatives were solely results-based, focused on metrics such as sales growth, market share, and profit margins. This suggests that the success of the employees was primarily evaluated based on the outcomes they achieved, rather than their individual behaviors or traits, or the inputs they provided.

In the Chapter Opening Vignette "Managing Human Resources at Frito-Lay