When emails are written in a professional setting, slang and emoticons ________.
A) can be used among close colleagues only
B) can be used in internal communications only
C) can be used when the email is not of a serious nature
D) should never be used

Question

Quizplus · Accepted Answer

When writing emails in a professional setting, it is important to maintain a level of formality and professionalism. Slang and emoticons can undermine this professionalism and can be seen as unprofessional and inappropriate. Therefore, they should never be used.

When Emails Are Written in a Professional Setting, Slang and Emoticons