What distinguishes a high-performance team from a low-performance team according to Losada and Heapy (2004)?
A) Members of high-performance teams take their starting point in their own thoughts and opinions.
B) Members of high-performance teams clearly advocate specific actions and solutions.
C) Members of high-performance teams focus just as much on exploring the interests and positions of others as on communicating their own ideas.
D) Members of high-performance teams have higher intelligence than members of low-performance teams.

Question

Quizplus · Accepted Answer

Losada and Heapy (2004) found that high-performance teams had a 5.6:1 ratio of positive to negative interactions, and the primary factor that distinguished them from low-performance teams was the balance between exploring the interests and positions of others and communicating their own ideas. Therefore, choice C is the correct answer. Choices A and B do not accurately reflect the findings of the study, and choice D is not a factor mentioned by Losada and Heapy.

What Distinguishes a High-Performance Team from a Low-Performance Team According