According to Mannix and Neale, surface diversity
A) usually benefits teams.
B) usually harms teams.
C) has inconsistent effects on team processes.
D) is less important than deep-level diversity.

Question

Quizplus · Accepted Answer

According to Mannix and Neale, surface diversity can have inconsistent effects on team processes. This is because surface-level diversity is based on observable characteristics such as age, gender, and ethnicity, and these characteristics may or may not be related to actual differences in beliefs, values, and experiences that can affect team performance. Therefore, the impact of surface-level diversity on team effectiveness may vary depending on the situation.

According to Mannix and Neale, Surface Diversity