Research shows that Team Mental Models (TMMs)
A) when strong, are important for creativity and error checking.
B) when strong, are related to client satisfaction, safety, decision quality, and competitive success.
C) are stronger when members are diverse.
D) are difficult to develop or strengthen.

Question

Quizplus · Accepted Answer

Research has shown that strong team mental models are related to client satisfaction, safety, decision quality, and competitive success (option B). While diverse teams can have stronger mental models due to the variety of perspectives, it is not the only factor affecting TMMs (option C). Developing and strengthening team mental models can be challenging but not impossible, as there are strategies such as training and team-building exercises that can improve them (option D). While TMMs can contribute to creativity and error checking, it is not seen as their primary benefit (option A).

Research Shows That Team Mental Models (TMMs)