Customer relationship management (CRM) is a strategy resulting in developing the most appropriate relationship with the customer.

Name: Customer relationship management (CRM) is a strategy resulting in developing the most appropriate relationship with the customer.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is a strategy aimed at building and maintaining a positive relationship with the customer, ensuring customer satisfaction, and ultimately increasing customer loyalty and retention.

Customer Relationship Management (CRM) Is a Strategy Resulting in Developing