Which of the following best describes what salespeople do in their role as a customer value agent?
A) serve as a communications link between customers and their employers.
B) provide product and marketplace information to customers.
C) report back to their company on competitive activity.
D) help create, communicate, deliver, and continually increase customer value.
E) stimulate sales cycles and help customers reach buying decisions.

Question

Quizplus · Accepted Answer

Salespeople serve as customer value agents by helping create, communicate, deliver, and continually increase customer value. This involves working closely with customers to understand their needs and preferences, then tailoring products or services to meet those needs. Salespeople also play a critical role in communicating the value proposition to customers and helping them make informed buying decisions.

Which of the Following Best Describes What Salespeople Do in Their