In their change agent role, salespeople are heavily involved in the diffusion of innovation.
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Q61: Salespeople working with existing customers are referred
Q62: Order-takers are actively involved in adding new
Q63: Sales-support personnel are generally involved in the
Q64: The expectations of salespeople can be viewed
Q65: Salesperson compensation is often tied to the
Q67: As product agents, salespeople help to create,
Q68: As a communications agent, salespeople provide valuable
Q69: As customer value agents, salespeople stimulate sales
Q70: Customer value is essentially defined as the
Q71: As a customer value agent, salespeople help
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