A decision to not offer customer support 24/7 by a national computer retailer is a good decision because
A)It will save money by reducing staffing personnel.
B)It does not make sense to staff when there a few calls.
C)They had a shortage of knowledgeable personnel.
D)None of their competitors offer 24/7.
E)None of the above are good decisions if they have a substantial negative impact on the customer.

Question

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The Answer of A decision to not offer customer support 24/7 by a national computer retailer is a good decision because
A)It will save money by reducing staffing personnel.
B)It does not make sense to staff when there a few calls.
C)They had a shortage of knowledgeable personnel.
D)None of their competitors offer 24/7.
E)None of the above are good decisions if they have a substantial negative impact on the customer.

A Decision to Not Offer Customer Support 24/7 by a National