Mary Lou works for a primary care office. She meets with Timothy, a patient who has recently been diagnosed with diabetes. Timothy has been out of work and does not have insurance. He also has no prior knowledge of diabetes. Mary Lou meets with Timothy, who states he wants to take care of his health so he can look for a job again. Mary Lou agrees that this is important. Mary Lou provides Timothy with information on his insurance options. She also works with Kim, the nurse at the diabetes center where Timothy will get education and emotional support, to make sure Timothy will have immediate access to medication while he waits to get insurance. Mary Lou sets up an appointment to meet with Timothy in one week to check in with him. Mary Lou and Kim working together is an example of _________________________________.

Question

Quizplus · Accepted Answer

Care coordination involves organizing patient care activities and sharing information among all of the participants concerned with a patient's care to achieve safer and more effective care. This includes arranging for medications, appointments, and ensuring the patient receives comprehensive services like education and emotional support, as described in the scenario.

Mary Lou Works for a Primary Care Office