Which One of the Following, by Mutual Agreement of the Insured and the Insurer, can act as a Mediator and Counsellor, within the Terms of Reference, in Case of Dispute? Choose the Most Appropriate Option.

Question

Quizplus · Accepted Answer

An Ombudsman can act as a mediator and counsellor in case of disputes between the insured and the insurer, within the terms of reference, by mutual agreement. This role is specifically designed to provide an impartial resolution process.