According to Garvin's ________ definition of quality, quality is something that is intuitively understood but nearly impossible to communicate, such as beauty or love.
A) value-based
B) manufacturing-based
C) user-based
D) product-based
E) transcendent

Question

Quizplus · Accepted Answer

Garvin's definition of quality fell in with the philosophy that quality is "transcendent," and therefore, it is not limited to what can be specifically defined. It is something that is instinctively understood but difficult to convey in words, like love or beauty.

According to Garvin's ________ Definition of Quality, Quality Is Something