The heterogeneous nature of services means that ________.
A) no two services are exactly the same
B) they cannot be inventoried
C) customers cannot be involved in the production of the service
D) production and consumption of services occur simultaneously
E) cannot be carried in stock over long periods of time

Question

Quizplus · Accepted Answer

Services are heterogeneous because they can vary each time they are delivered, meaning no two services are exactly the same.

The Heterogeneous Nature of Services Means That ________