The ability to provide prompt service and to respond quickly to customer requests is called reliability.

Name: The ability to provide prompt service and to respond quickly to customer requests is called reliability.
Brand: Quizplus
Rating: 4.7 (26 reviews)

Question

Quizplus · Accepted Answer

The ability to provide prompt service and to respond quickly to customer requests is actually referred to as responsiveness, not reliability. Reliability is the ability to perform the promised service dependably and accurately.

The Ability to Provide Prompt Service and to Respond Quickly