Re-engineering is an appropriate replacement for benchmarking when:
A) Your process is fairly strong relative to best-in-class.
B) The best-in-class is not in your industry.
C) Your process is not in statistical control, i.e. is unstable.
D) Best-in-class is unwilling to cooperate.
Correct Answer:
Verified
Q1: Benchmarking supports total quality by providing the
Q2: To achieve best in class, an organization
Q3: Benchmarking is considered to be a one-shot
Q4: The first member selected for a benchmarking
Q5: Your selection of a benchmarking partner must
Q6: Which of the following behaviors best describe
Q7: One of the three phases of benchmarking
Q8: Several benchmarking considerations require management's approval before
Q10: Benchmarking should be used when:
A) Your process
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