A statement that sets forth an organization's or department's purpose, including definitions, products, and services, is best called a:

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A mission statement defines what an organization is, why it exists, its reason for being. It provides a clear direction and purpose, outlining the organization's goals, underlying philosophies, and primary objectives. It often includes what the organization does, whom it serves, and how it serves them, distinguishing it from vision statements, which are more about the company's future goals.

A Statement That Sets Forth an Organization's or Department's Purpose