Kazuo works in the billing department of a medical facility. Because he often deals with sensitive information and people who are unwell, Kazuo makes sure he uses gentle language and does not discuss personal information unless absolutely necessary. In this sense, Kazuo wants to make sure that his communication is

Question

Quizplus · Accepted Answer

Taking into account the implicit and explicit rules and expectations that apply in a social or professional situation, such as not divulging customers' personal information, is called communicating appropriately.

Kazuo Works in the Billing Department of a Medical Facility