A Psychiatric-Mental Health Nurse Is Conducting an In-Service Program About

A psychiatric-mental health nurse is conducting an in-service program about health literacy among clients. The nurse determines that additional teaching is needed when the group identifies which action as addressing health literacy needs?

A) Using only medical terminology to ensure accuracy and consistency of communication
B) Verifying that clients understand information that is communicated to them
C) Assuming that all clients may have difficulty understanding health information
D) Ensuring clarity of communication in both spoken and written forms