Use a buffer only when the reader (individually or culturally) values harmony or when the buffer serves another purpose. For example, when you must thank the reader somewhere in the letter, putting the "thank you"in the first paragraph allows you to start on a positive note.

Question

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Using a buffer in communication, especially in written form like letters, is strategic when it aligns with the reader's values, such as prioritizing harmony, or serves an additional purpose, like expressing gratitude. Starting with a positive note can set a constructive tone for the message.

Use a Buffer Only When the Reader (Individually or Culturally)