Which of the following is not a characteristic of a service?
A) It is intangible.
B) It cannot be separated from the person or business supplying it.
C) It cannot be stored until needed.
D) It has consistent quality no matter who delivers it.

Question

Quizplus · Accepted Answer

Services are inherently variable in quality due to their dependence on who provides them and when and where they are provided. This variability contrasts with goods, which can be produced to consistent specifications.

Which of the Following Is Not a Characteristic of a Service