The lodging industry started late, but it now leads most other industries as an advocate of sustainable development and eco-tourism.
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Q31: "Front"is the tem given to the entire
Q32: "Rooming a guest"is the process by which
Q33: Bellhops are among the staff's most mobile
Q34: Most guests learn too late that using
Q35: Hotels have a legal right to ask
Q37: There's both truth and discomfort in this
Q38: Once advanced payment is made, "Paid-in-advance"guests are
Q39: Guests who room themselves, get their rooming
Q40: Registration cards for guests with reservations are
Q41: The 2002 Anti-Terrorism Act requires hotels to
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