Management should consider doing what if registration lines are long and irritating?
A) Redesigning the physical structure of the front desk
B) Creating distractions (clowns, for example) in the lobby
C) Increasing the number and character of the staff
D) Adding directional signs
E) All of the above

Question

Quizplus · Accepted Answer

All the options provided are viable strategies to improve the customer experience when faced with long and irritating registration lines. Redesigning the physical structure can make the process more efficient, distractions can improve the waiting experience, increasing staff can speed up service, and adding directional signs can make navigation easier and reduce confusion.

Management Should Consider Doing What If Registration Lines Are Long