Kateri's friend told her that her ex-boyfriend was spreading vicious rumors about her. Kateri is not sure whether to believe this information or what to do about it. She is having trouble working through the _______ stage of effective listening.

Question

Quizplus · Accepted Answer

a.Incorrect. In the evaluation stage we make judgments about the veracity of a message and determine if we need to craft a response.
b.Correct. In the evaluation stage we make judgments about the veracity of a message and determine if we need to craft a response.
c.Incorrect. In the evaluation stage we make judgments about the veracity of a message and determine if we need to craft a response.
d.Incorrect. In the evaluation stage we make judgments about the veracity of a message and determine if we need to craft a response.

Kateri's Friend Told Her That Her Ex-Boyfriend Was Spreading Vicious