An HIM department learns that a part of their release of information function is being outsourced to employees located in another country. The HIM department staff have commented negatively about the people who live in this country and are reluctant to work with them. What is one step that should be taken to address this situation so that the release of information function can succeed?

Question

Quizplus · Accepted Answer

Reviewing cultural assumptions, biases, and stereotypes is crucial for addressing negative comments and reluctance to work with people from another country. It helps in fostering understanding and respect, which are essential for the success of the release of information function.

An HIM Department Learns That a Part of Their Release