Although offshore outsourcing has enabled many companies in the West put more weight of their HCI practice to the offshore locations, it will not be possible to perform all HCI work offshore. One reason for this is that:
A) HCI professionals from the West can be sent to the offshore location for necessary HCI practice;
B) The offshore businesses do not have the ability to cover the entire spectrum of the IT development process;
C) The offshore businesses always need to wait for the Western companies to develop new usability-oriented design and analysis;
D) local customers in the West still want to have people on-site who understand their context and objectives, as well as their language and culture;
E) There is always a lag for offshore businesses to develop the ability for performing higher-value "front-end" tasks such as user-experience development.

Question

Quizplus · Accepted Answer

Local customers often prefer to work with professionals who understand their specific context, objectives, language, and culture, which can be challenging for offshore teams to fully grasp. This necessitates having some HCI work remain in the West to ensure these needs are met.

Although Offshore Outsourcing Has Enabled Many Companies in the West