Jenna works as an internal auditor for a local bank. Jenna determines that the procedure for counting change in a teller's cash drawer at the end of a shift creates a challenge for the manager checking in the drawers. Jenna designed and tested an alternative procedure. Which of the following roles of internal audit most accurately describes Jenna's added value for the bank?
A) Assurance
B) Insight
C) Objectivity
D) Independence

Question

Quizplus · Accepted Answer

Jenna's actions provide insight by identifying a problem with an existing process and designing a more efficient alternative. This goes beyond merely assuring that procedures are followed or maintaining objectivity and independence; it actively contributes to improving the bank's operations.

Jenna Works as an Internal Auditor for a Local Bank