When are open-ended questions generally most useful?
A) During sensitive area part of the interview
B) After several closed-ended questions have been asked
C) While designing the genogram
D) During the review of systems

Question

Quizplus · Accepted Answer

Asking open-ended questions during the sensitive part of the interview allows you to gather more information and establishes you as an empathic listener, which is the first step of effective communication. Asking closed-ended questions may stifle the patient's desire to discuss the history of the illness. Interviewing for the purpose of designing a genogram or conducting a review of systems requires more focused data than can be more easily gathered with direct questioning.

When Are Open-Ended Questions Generally Most Useful