TQM uses only quantitative methods to promote "quality at the source."

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) does not use only quantitative methods to promote "quality at the source." While quantitative methods may be used, TQM emphasizes a holistic approach to quality management that includes both quantitative and qualitative methods. In addition, TQM emphasizes the involvement of all employees in the effort to achieve quality, not just those directly involved in production or quality control.

TQM Uses Only Quantitative Methods to Promote "Quality at the Source