The essence of an organizational development (OD)approach to change is ________.
A) having information technology play a central role in the change effort
B) redesigning a firm's processes to achieve dramatic improvements
C) its emphasis on planned efforts focusing on people and their interrelationships in organizations
D) its skill at creating, acquiring, and transferring knowledge, and modifying its behavior to accommodate changes.

Question

Quizplus · Accepted Answer

The essence of an organizational development approach to change is its emphasis on planned efforts focusing on people and their interrelationships in organizations. OD recognizes that changes in processes, structures, and technology alone are not sufficient for sustainable change unless accompanied by a change in the mindset, behavior, and relationships among people in the organization. Information technology may be a tool to support change, but it does not play a central role. Redesigning processes for dramatic improvements is a common outcome of OD interventions but is not the essential characteristic of the approach. The skill at creating, acquiring, and transferring knowledge is essential for organizational learning but is not unique to OD.

The Essence of an Organizational Development (OD)approach to Change Is